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infrastructure prioritization and recommendation system

A recommendation system that converted standards, regional evidence, and budget constraints into explainable capital priorities.

contextCenter for Strategic Initiatives
timeline2021 — 2025
teamgovernment, finance, technical, regional
my roleproduct manager → senior product manager
statusadopted across regions
4,000+communities evaluated
60+standards translated
$40m+allocation decisions supported
5+regional deployments

overview

The product translated more than 60 standards and regional datasets into ranked, explainable recommendations. Users could filter by region and category, inspect the reasoning behind a score, and evaluate priorities against budget constraints.

the user — Government and regional finance teams prioritizing infrastructure investments.

the problem

Water, schools, healthcare, roads, and electricity were assessed with fragmented standards and uneven regional data. Teams struggled to compare needs consistently, explain priorities, and connect recommendations to available budgets.

what i owned

  • defined the product model connecting standards, data, and capital decisions
  • aligned government, finance, technical, and regional stakeholders
  • prioritized scoring, ranking, filtering, and budget-allocation workflows
  • led rollout and adoption support across multiple regions
  • managed roadmap, delivery scope, and stakeholder sign-offs

evidence and decision sequence

01
observed signalservice level compared with a documented standard
product decisiontranslate the gap into a maintainable rule
how it was checkedtechnical and regional stakeholder review
02
observed signalseverity, population exposure, and delivery feasibility
product decisioncreate an explainable priority score
how it was checkedinspect the factors behind each rank
03
observed signalranked need plus available capital
product decisiontest recommendations against budget constraints
how it was checkedfinance review and regional sign-off
standard → rule → recommendation

make every rank traceable to a domain rule and a constraint

standardrequired service level

Documented threshold owned by the domain team.

gap signalcurrent state vs standard

Comparable evidence across regions and categories.

priority logicseverity + exposure + feasibility

Visible factors instead of an unexplained score.

decisionrank within the available budget

Recommendation connected to an actual planning constraint.

key decisions and trade-offs

decision

make recommendation logic explainable

alternativesUse a black-box composite score or show raw indicators without prioritization.

what we choseCreate traceable scores with visible category inputs and recommendation explanations.

whyPublic-sector users needed to defend why one investment ranked above another.

trade-offThe model was less compact, but substantially easier to audit and adopt.

decision

connect recommendations to planning constraints

alternativesShip a reporting dashboard or build a full financial-planning suite.

what we chosePair ranked recommendations with category filters and budget constraints.

whyInsight only mattered if it could carry into a real allocation decision.

trade-offThe workflow required more product design than a dashboard, but was more actionable.

product interface

ranked recommendationssanitized portfolio reconstruction
recommendation systemcapital priorities
$12.5m budget
all regionswater + schools + roadsbudget constrained
ranked projectregionscore
01water pipelineregion a92
02rural schoolregion b87
03road rehabilitationregion c81
why #1high service risk

critical standard gap across 14 communities with feasible delivery inside the current budget.

$8.5m allocated · $4m remaining

results

decision support

Government teams compared priorities across more than 4,000 communities.

capital planning

The recommendation system supported more than $40 million in allocation decisions.

product logic

More than 60 standards became maintainable, explainable scoring rules.

measurement notes

Definitions shown so the claims can be discussed and challenged.

$40M+ decisions supported

Cumulative capital-allocation decisions in workflows where the recommendation product informed prioritization.

4,000+ communities

Communities represented in the regional datasets evaluated by the product.

60+ standards

Documented infrastructure standards translated into explicit, maintainable product rules.

reflection

Adoption depended as much on explainability and training as on the scoring model. A technically correct recommendation became valuable only when users could understand and defend it.